Remote Benefits Enrollment Specialist — Implementation & Training

Tyler Technologies, Inc.; Yarmouth (ME); Remote; USD 47,000 - 80,000; Full time

Job summary

Tyler Technologies, Inc. seeks a Benefits Enrollment Specialist to serve as a primary consultant, trainer, and client liaison for benefits enrollment solutions within School ERP Pro.

The role spans Insurance Tracking, Employee Access Benefits Enrollment, HIPAA 834 files, and enrollment reporting, coordinating across Professional Services, Product, Development, Support, and carriers. The position focuses on implementation, annual enrollment activities, and client training, with some travel and

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• At least three years of experience in benefits or insurance administration, software implementation, product consulting, software support, HR, payroll, or related field.

Responsibilities

• Lead implementation and annual enrollment activities, translate client requirements into system configurations.
• Provide training and consultation to clients on benefits enrollment processes and system usage.
• Collaborate with carriers, TPAs, product, and development to support HIPAA 834 files and enrollment reporting.
• Identify risks and coordinate resolution before go-live.
• Support sales with benefits-related questions and product demonstrations.

Skills

Communication skills

Analytical thinking

Travel willingness

Education

Bachelor's degree or equivalent

3+ years benefits/insurance experience

Job description

Tyler Technologies, Inc. seeks a Benefits Enrollment Specialist to serve as a primary consultant, trainer, and client liaison for benefits enrollment solutions within School ERP Pro.

The role spans Insurance Tracking, Employee Access Benefits Enrollment, HIPAA 834 files, and enrollment reporting, coordinating across Professional Services, Product, Development, Support, and carriers. The position focuses on implementation, annual enrollment activities, and client training, with some travel and