Remote ERP Implementation Consultant

Tyler Technologies, Inc.; Yarmouth (ME); Remote; USD 58,000 - 67,000; Full time

Benefits offered by this job

Annual bonus and ERP incentive plan

Job summary

Tyler Technologies is seeking an Implementation Consultant for ERP nationwide remote work. You will deliver high-quality knowledge transfer services to clients, ensuring a smooth transition to Tyler interfaces and establishing a solid client relationship.

The role involves remote and on-site sessions, travel, and collaboration with QA and technical teams. Qualifications include a bachelor’s degree or equivalent in accounting/payroll/ERP, 1+ year of implementation consulting, strong presentation

Qualifications

• Bachelor's degree or comparable work experience in accounting, payroll or ERP software implementation.
• Typically a minimum of one year experience as an Associate Implementation Consultant or equivalent industry experience.
• Strong knowledge of principles and concepts in the discipline for which the knowledge transfer will be based is desired.
• Exceptional presentation and knowledge transfer skills.
• Excellent interpersonal and communication skills.
• Familiarity and ease with computer systems and Microsoft Office products (SQL, IIS, Excel).
• Strong problem solving and analytical skills.
• Ability to travel 25 - 50%
• Valid driver's license

Responsibilities

• Provide professional services such as consultation, interface readiness, and education to clients on Tyler interface products.
• Design and conduct knowledge transfer sessions on site or through webinars.
• Educate users on interface functionality, maintenance and troubleshooting.
• May recommend options for new approaches in client work processes as appropriate to ensure efficient interface solution for the client's needs.
• May identify and document business/technical requirement specifications for specific interface design/development, forms, reports, interfaces, process, configuration and other relevant changes.
• Keep up to date on administrative tasks such as documenting client issues, communicating agendas, submitting trip reports, timesheets and weekly expense reports, and updating systems-related client activity.
• May assist QA staff with product testing or modification testing as required.
• Notify management and appropriate organization/department of issues or unplanned events that could impact the effectiveness/schedule/budget of the implementation.
• Create both client-facing and internal documentation such as "quick tips" and "how tos".
• Act as liaison between the client and company's technical staff including conveying technical information so that non-technical individuals can understand.
• May participate in the annual User Conference. Facilitate user group discussion on assigned module/topic.
• Perform other duties as assigned

Skills

Presentation skills

Interpersonal skills

Knowledge transfer

SQL

IIS

Excel

Education

Bachelor's degree in accounting/payroll/ERP

Tools

SQL

IIS

Excel

Job description

Tyler Technologies is seeking an Implementation Consultant for ERP nationwide remote work. You will deliver high-quality knowledge transfer services to clients, ensuring a smooth transition to Tyler interfaces and establishing a solid client relationship.

The role involves remote and on-site sessions, travel, and collaboration with QA and technical teams. Qualifications include a bachelor’s degree or equivalent in accounting/payroll/ERP, 1+ year of implementation consulting, strong presentation