Remote Benefits Enrollment Specialist

Maine Tech Hub; Yarmouth (ME); Remote; USD 47,000 - 80,000; Full time

Job summary

Tyler Technologies Inc. in Yarmouth, Maine, offers a Benefits Enrollment Specialist role that serves as the primary consultant and trainer for benefits enrollment solutions within School ERP Pro and related modules.

The position supports HIPAA 834 files, enrollment reporting, and coordination with carriers and TPAs. It requires strong client engagement, implementation leadership, and the ability to translate requirements into effective configurations.

Qualifications

• Bachelor's degree in a relevant field or an equivalent combination of education and professional experience.
• At least three years of experience in benefits or insurance administration, software implementation, product consulting, software support, Human Resources, Payroll, or related field.
• Experience with Tyler Technologies products and HIPAA 834 enrollment files is preferred.

Responsibilities

• Analyze client information, business processes, and special considerations that may affect implementation or annual enrollment activities.
• Configure Insurance Tracking and related benefits enrollment functionality based on documented client requirements.
• Develop and maintain implementation plans, milestones, and timelines with clients and stakeholders.
• Review initial configuration, communicate recommended setup, and prepare clients for testing and go-live.
• Test and implement software functionality for new and existing clients.
• Identify project risks, obstacles, and dependencies, and coordinate resolution before go-live.
• Serve as the primary consultant and point of contact for assigned Benefits Enrollment Annual Service Package clients and billable engagements.
• Train users on system configuration, enrollment processes, ongoing maintenance, and administrative responsibilities.
• Deliver virtual Benefits Enrollment training and follow-up training for new and existing clients.
• Prepare and maintain client-facing training materials and supporting documentation.
• Consult with existing clients on annual Insurance Tracking and benefits enrollment changes.

Skills

Analytical thinking

Client communication

Travel readiness

Education

Bachelor's degree in a relevant field

Job description

Tyler Technologies Inc. in Yarmouth, Maine, offers a Benefits Enrollment Specialist role that serves as the primary consultant and trainer for benefits enrollment solutions within School ERP Pro and related modules.

The position supports HIPAA 834 files, enrollment reporting, and coordination with carriers and TPAs. It requires strong client engagement, implementation leadership, and the ability to translate requirements into effective configurations.