Remote Benefits & Customer Service Specialist

Globe Life AIL - McQuade Organization; Richmond (MD, VA); On-site; USD 62,000 - 80,000; Full time

Benefits offered by this job

Weekly pay

Flexible schedule

Performance bonuses

Career advancement opportunities

Team trips and contests

Supportive work environment

Job summary

Globe Life AIL - McQuade Organization is looking for a Customer Service Specialist to join their team. In this remote role, you will provide excellent service to clients, assist with benefits enrollment, and help resolve account questions.

The position offers competitive first-year earnings estimated between $62k and $80k, with opportunities for performance bonuses and career advancement. Join a supportive team environment dedicated to professional growth.

Qualifications

• Strong communication skills required for effective customer interactions.
• Ability to work independently in a remote environment.
• Flexibility and eagerness to learn new processes.

Responsibilities

• Provide outstanding customer service via phone, video, and email.
• Assist clients with benefits enrollment and account questions.
• Resolve client issues and follow up promptly.

Skills

Excellent communication & listening skills

Self-motivated

Adaptability

Reliability

Positive attitude

Willingness to learn

Job description

Globe Life AIL - McQuade Organization is looking for a Customer Service Specialist to join their team. In this remote role, you will provide excellent service to clients, assist with benefits enrollment, and help resolve account questions.

The position offers competitive first-year earnings estimated between $62k and $80k, with opportunities for performance bonuses and career advancement. Join a supportive team environment dedicated to professional growth.