Remote Benefits Coordinator – Open Enrollment

CAI; Augusta (ME); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement account access

Paid time off / paid sick leave

Job summary

CAI is seeking a Benefits Coordinator to support the Payroll & Benefits team during the Open Enrollment cycle. You will help keep OE materials accurate, serve as the first contact for routine questions, and assist with testing and wellness reporting in a remote, full-time role.

The position emphasizes administrative coordination, privacy, and cross-team collaboration with Benefits Specialists and the Executive Director of Payroll & Benefits.

Qualifications

• Prior administrative or coordinator experience, preferably within HR, benefits, or payroll
• Strong attention to detail and accuracy when handling confidential employee data
• Excellent written and verbal communication skills, with the ability to explain benefits information clearly to employees
• Ability to manage multiple tasks and shifting priorities during a high‑volume period
• Proficiency in Microsoft Excel and Word
• Proficiency in Microsoft Office, particularly Excel
• Willingness to learn payroll regulations, wage and hour basics, and company policy

Responsibilities

• Update and maintain Open Enrollment documents and communications (guides, FAQs, plan summaries, forms) so content stays accurate and consistent across all versions
• Coordinate information and materials across HR, Payroll, carriers, and other stakeholders to keep Open Enrollment activities on schedule
• Serve as a first point of contact for routine employee benefits questions, and upscale more complex or sensitive issues to the Benefits Specialist
• Support Open Enrollment system testing, including verifying plan setup, rates, and employee‑facing displays in Workday (or the applicable HRIS)
• Assist with wellness program reporting, including tracking participation data and compiling summary reports
• Provide general administrative support to the Payroll & Benefits team as needed throughout the Open Enrollment cycle

Skills

Administrative experience

Attention to detail

Written and verbal communication

Multitasking

Excel

Word

Office suite

Payroll regulations knowledge

Tools

Workday

Job description

CAI is seeking a Benefits Coordinator to support the Payroll & Benefits team during the Open Enrollment cycle. You will help keep OE materials accurate, serve as the first contact for routine questions, and assist with testing and wellness reporting in a remote, full-time role.

The position emphasizes administrative coordination, privacy, and cross-team collaboration with Benefits Specialists and the Executive Director of Payroll & Benefits.