Remote Benefits Concierge | Enrollment & Service

Globe Life AIL - Lisa Russel; Norfolk (VA); Remote; USD 25,000 - 60,000; Full time

Benefits offered by this job

100% Remote Work

Weekly commissions

Performance bonuses

Flexible Schedule

Training & Mentorship Provided

Job summary

AO | Globe Life offers a 100% remote, work-from-home role as Virtual Customer Benefits Support Representative. You’ll engage with clients via Zoom and phone appointments, guiding them through enrollment for life, accident, and supplemental health insurance benefits.

Training, licensing guidance, and mentorship are provided, with a flexible schedule and opportunities to advance within the company. Ideal candidates are customer-service oriented with strong communication skills.

Qualifications

• Strong communication and interpersonal skills.
• Customer-service-focused mindset.
• Professionalism and integrity.
• Self-motivation and accountability.
• Ability to work independently from home.

Responsibilities

• Meet with clients through scheduled Zoom and phone appointments.
• Answer questions regarding available benefits and coverage options.
• Explain life, accident, and supplemental health insurance benefits clearly and professionally.
• Identify client needs and provide appropriate benefit recommendations.
• Guide clients through applications and enrollment.
• Provide professional follow-up and ongoing client support.

Job description

AO | Globe Life offers a 100% remote, work-from-home role as Virtual Customer Benefits Support Representative. You’ll engage with clients via Zoom and phone appointments, guiding them through enrollment for life, accident, and supplemental health insurance benefits.

Training, licensing guidance, and mentorship are provided, with a flexible schedule and opportunities to advance within the company. Ideal candidates are customer-service oriented with strong communication skills.