Remote Benefits Account Manager with Leadership

Insurance Office of America; Geneva (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Respectful culture

Job summary

Insurance Office of America (IOA) is seeking an Account Manager – Employee Benefits to manage a book of business, coordinate client service, lead a team of Account Coordinators, and ensure high-quality service and renewals.

The role involves data management, new client setup, collaboration with Producers, and identifying sales opportunities, with remote work options within Eastern and Central Time zones.

Qualifications

• 5+ years of industry experience.
• Active licensing is required.
• High School Diploma (or equivalent).
• Exceptional customer service and communication skills.
• Strong organizational and decision‑making abilities.
• Proficiency in MS Office.

Responsibilities

• Manage an assigned book of business, ensuring service and renewals meet requirements.
• Lead Account Coordinators, directing daily tasks and productivity.
• Deliver outstanding client service, anticipate needs, and respond promptly.
• Identify sales opportunities to grow IOA Benefits business.
• Coordinate new business setup, data gathering, and carrier communications.

Skills

Customer service

Communication skills

Organizational skills

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) is seeking an Account Manager – Employee Benefits to manage a book of business, coordinate client service, lead a team of Account Coordinators, and ensure high-quality service and renewals.

The role involves data management, new client setup, collaboration with Producers, and identifying sales opportunities, with remote work options within Eastern and Central Time zones.