Remote Benefits Account Manager — Lead & Grow Your Book

Insurance Office of America; Monahans (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Company-paid health insurance

401K with employer match

Professional growth and career prog.

Work-life balance

Job summary

Insurance Office of America (IOA) is seeking an Account Manager - Employee Benefits who will manage a book of business, deliver client service, lead a small team, and drive renewals and new business opportunities.

Based remotely in the United States with occasional on-site needs, the role requires 5+ years of industry experience and active licensing. IOA offers competitive compensation, health insurance, 401(k), and career progression.

Qualifications

• 5+ years of industry experience
• Required active licensing
• Exceptional customer service and communication skills
• Strong organizational, delegation, and decision-making skills
• High accuracy in handling large work volumes
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma or equivalent

Responsibilities

• Client Management: Manage an assigned book of business and ensure performance.
• Client Service: Deliver outstanding service, anticipate client needs, and respond quickly to requests.
• Team Leadership: Lead the account team with a strong work ethic and willing to assist others.
• Daily Activities: Direct daily tasks of Account Coordinators, set expectations and monitor execution.
• Business Growth: Identify and pursue sales opportunities to grow IOA business.
• New Business Setup: Manage data gathering, client file creation, and system notifications for new business.
• Renewal Process: Manage renewals, coordinate with clients and carriers, and ensure audits.
• Client Relationships: Build and improve relationships and gather feedback for improvements.
• Intermediary Role: Advocate for clients and carriers for mutual outcomes.
• Value-Added Solutions: Implement value-added solutions for clients.
• Professional Development: Support team training and a positive environment.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Delegation

Education

Active professional license

High School Diploma

Tools

MS Office (Outlook/Word/Excel)

Job description

Insurance Office of America (IOA) is seeking an Account Manager - Employee Benefits who will manage a book of business, deliver client service, lead a small team, and drive renewals and new business opportunities.

Based remotely in the United States with occasional on-site needs, the role requires 5+ years of industry experience and active licensing. IOA offers competitive compensation, health insurance, 401(k), and career progression.