Remote Benefits Account Manager—Growth & Leadership

Insurance Office of America; Lake Alfred (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Job summary

Insurance Office of America (IOA) is seeking an Account Manager – Employee Benefits to oversee benefits account management under producer guidance. You will lead client service, coordinate Account Coordinators, manage renewals and data workflows, and identify growth opportunities.

A strong focus on compliance, professionalism, and IOA values will be essential. The role supports remote work with regional flexibility; ideal candidates bring 5+ years of industry experience, active licenses, and

Qualifications

• 5+ years of industry experience required.
• Active licensing is required.
• Exceptional customer service and communication skills expected.
• Strong organizational, delegation, and decision-making abilities.

Responsibilities

• Manage an assigned book of business to meet performance requirements.
• Deliver outstanding client service and maintain professional communication.
• Lead the account team and direct daily tasks of Account Coordinators.
• Identify and act on sales opportunities to grow IOA business.
• Oversee new business setup, renewals, data management, and client education.
• Build and improve client relationships and advocate for clients and carriers.

Skills

Customer service

Communication

Organization

Decision making

Education

Active licensing

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) is seeking an Account Manager – Employee Benefits to oversee benefits account management under producer guidance. You will lead client service, coordinate Account Coordinators, manage renewals and data workflows, and identify growth opportunities.

A strong focus on compliance, professionalism, and IOA values will be essential. The role supports remote work with regional flexibility; ideal candidates bring 5+ years of industry experience, active licenses, and