Remote Benefits Account Manager — Client Growth Lead

Insurance Office of America; Jackson (MS); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Job summary

Insurance Office of America (IOA) seeks an Account Manager – Employee Benefits to lead client service, manage account coordinators, and drive renewals from a remote-capable role across the US. Ideal candidates have 5+ years in the field, an active license, and strong MS Office skills.

IOA offers competitive pay with bonus potential, company health insurance, 401K, holidays, and a supportive team culture. Responsibilities include managing a book of business, coordinating data gathering, and

Qualifications

• 5+ years of industry experience.
• Active licensing required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.

Responsibilities

• Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs.
• Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests.
• Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others.
• Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions.
• Business Growth: Identify and act on sales opportunities to grow IOA business.
• New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings.
• Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings.

Skills

Customer service

Communication

Organization

Decision making

Delegation

MS Office

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America (IOA) seeks an Account Manager – Employee Benefits to lead client service, manage account coordinators, and drive renewals from a remote-capable role across the US. Ideal candidates have 5+ years in the field, an active license, and strong MS Office skills.

IOA offers competitive pay with bonus potential, company health insurance, 401K, holidays, and a supportive team culture. Responsibilities include managing a book of business, coordinating data gathering, and