Remote Benefits & Absence Specialist

Essentia Health; United States; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Tuition reimbursement

Flexible scheduling

Paid time off

Job summary

Essentia Health is seeking a temporary Benefits & Absence Representative to support staff with benefits and leave of absence programs. Responsibilities include administering leave, ensuring compliance, and responding to inquiries. Requires an Associate’s degree plus 1 year of experience or 3 years in CSR/HR, plus strong communication and HRIS proficiency (Workday).

Remote, Monday–Friday, day shift. Preference for candidates in service areas, fully remote with potential regional focus;

Qualifications

• Associate’s degree plus 1 year of experience
• 3 years of experience in a customer service or human resources environment
• Excellent communication and interpersonal skills
• Proficient in HRIS systems and other relevant software, specifically Workday

Responsibilities

• Administers benefit and absence plans, including resolving issues, entering or updating information, reviewing and resolving reports, and assisting with enrollment processes
• Processes and distributes leave of absence documents regarding FMLA, employment status and any other leave of absence communication
• Communicates work restriction notifications to management and coordinates the interactive process when necessary
• Coordinates and partners with other areas as required
• Responds to complex telephone or written inquiries received from past and present Essentia Health employees
• Shares knowledge with and provides back-up and overflow telephone and email support to first level representatives
• Identifies opportunities to update or change the information knowledge base utilized by representatives and represents area of expertise on projects or initiatives

Skills

Excellent communication

Interpersonal skills

Cross-functional collaboration

Detail-oriented

Analytical problem-solving

Education

Associate’s degree

1 year of experience

3 years in CSR/HR

Tools

Workday

Job description

Essentia Health is seeking a temporary Benefits & Absence Representative to support staff with benefits and leave of absence programs. Responsibilities include administering leave, ensuring compliance, and responding to inquiries. Requires an Associate’s degree plus 1 year of experience or 3 years in CSR/HR, plus strong communication and HRIS proficiency (Workday).

Remote, Monday–Friday, day shift. Preference for candidates in service areas, fully remote with potential regional focus;