Remote Benefit Programs Specialist

AIL; United States; A distancia; USD 24.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work

Flexible scheduling

Weekly compensation

Performance-based bonus opportunities

Comprehensive benefits

Ongoing training

Opportunities for advancement

Travel incentives

Descripción de la vacante

AIL is seeking motivated, dependable individuals for a 100% remote role helping members explore benefit programs. You'll guide inquiries, answer questions, and ensure interactions are handled professionally and accurately.

Responsibilities include connecting with members by phone and online, scheduling appointments, explaining benefits, assisting with forms, and maintaining up-to-date records. We provide ongoing training, development, and opportunities for advancement.

Formación

• Excellent communication and interpersonal skills.
• Professional and positive attitude.
• Ability to work independently while contributing to a team.
• Basic computer and digital communication skills.
• Customer service or sales experience is helpful but not required.

Responsabilidades

• Connect with members through phone and virtual communication.
• Schedule and host online appointments.
• Explain available benefit options in a simple and professional way.
• Assist with digital forms, applications, and documentation.
• Maintain accurate client records and follow-up information.
• Participate in training, coaching, and professional development.

Conocimientos

Communication skills

Interpersonal skills

Independence

Digital literacy

Descripción del empleo

AIL is seeking motivated, dependable individuals for a 100% remote role helping members explore benefit programs. You'll guide inquiries, answer questions, and ensure interactions are handled professionally and accurately.

Responsibilities include connecting with members by phone and online, scheduling appointments, explaining benefits, assisting with forms, and maintaining up-to-date records. We provide ongoing training, development, and opportunities for advancement.