Remote Benefits Advisor

AIL; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Bonus opportunities

Comprehensive onboarding

Mentorship program

Career advancement

Collaborative team

Job summary

AIL is seeking a client-facing role focusing on helping working families understand and access supplemental and long-term benefit solutions. This fully remote position emphasizes flexible scheduling, ongoing training, and mentorship within a collaborative team environment.

You’ll work with clients to explain benefits, navigate digital applications, and maintain accurate records while building lasting relationships.

Qualifications

• Excellent written and verbal communication skills.
• Ability to build trust and long-term client relationships.
• Comfortable managing your own schedule and tasks.
• Proficiency with Zoom and digital communication tools.

Responsibilities

• Meet with clients virtually through scheduled appointments.
• Explain benefit programs and coverage options clearly.
• Respond to questions and provide ongoing client support.
• Assist with digital applications, updates, and documentation.
• Maintain accurate records and follow-up information.
• Build strong, long-term relationships with clients.
• Participate in coaching, training, and leadership development opportunities.

Skills

Clear communication

Relationship building

Self-motivation

Time management

Remote collaboration

Customer service

Tools

Zoom

Email & calendar tools

Job description

AIL is seeking a client-facing role focusing on helping working families understand and access supplemental and long-term benefit solutions. This fully remote position emphasizes flexible scheduling, ongoing training, and mentorship within a collaborative team environment.

You’ll work with clients to explain benefits, navigate digital applications, and maintain accurate records while building lasting relationships.