Remote Benefit Guidance Specialist

AIL; United States; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training provided

Weekly pay

Remote work

Flexible scheduling

Leadership path

Mentorship

Travel incentives

Job summary

AIL in the United States seeks a dedicated professional to assist unions, associations, and working families with benefit program guidance through remote, client-focused support. You will speak with members who request information, review options, and explain programs in simple terms, building long-term relationships.

This role emphasizes flexibility, independence, access to training and mentorship, leadership development, and a clear path to growth within a supportive, goal-driven team.

Qualifications

• Strong communication and interpersonal skills.
• Ability to navigate basic computer systems and online platforms.
• Good organization and time-management habits.
• Ability to work independently and stay accountable.

Responsibilities

• Speak with members by phone, Zoom, or virtual appointment.
• Review the benefit information requested by members.
• Explain available options in a simple, professional manner.
• Help families understand programs that fit their needs.
• Provide follow-up support and maintain long-term client relationships.
• Participate in ongoing training, coaching, and mentorship.
• Develop leadership skills as you grow within the organization.
• Contribute to a positive, goal-driven team environment.

Skills

Strong communication skills

People skills

Time management

Independent work

Tools

Basic computer literacy

Job description

AIL in the United States seeks a dedicated professional to assist unions, associations, and working families with benefit program guidance through remote, client-focused support. You will speak with members who request information, review options, and explain programs in simple terms, building long-term relationships.

This role emphasizes flexibility, independence, access to training and mentorship, leadership development, and a clear path to growth within a supportive, goal-driven team.