Remote Member Services Advisor - Growth & Training

AIL; United States; Remote; USD 21,000 - 39,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Comprehensive training and mentorship

Weekly performance-based compensation

Bonus and incentive opportunities

Career and leadership advancement

Dental, prescription, travel, life and

Travel incentives

Job summary

AIL is seeking a motivated remote-focused role to help members explore benefit programs and complete applications. You will meet with members via Zoom or phone, answer questions, and guide them through the process from start to finish.

You will deliver clear, professional information, maintain accurate records, and collaborate with a supportive remote team. A high school diploma and strong communication skills are required, with coaching provided.

Qualifications

• Excellent communication and active listening abilities.
• Ability to convey complex information clearly and professionally.
• Self-motivated, organized, and reliable in a remote setting.

Responsibilities

• Meet with members through Zoom and phone appointments.
• Review programs and answer member questions.
• Explain information clearly and professionally.
• Assist with digital applications and required documentation.
• Maintain accurate and organized records.
• Follow up with members when additional assistance is needed.
• Work alongside a supportive remote team.
• Participate in ongoing training, coaching, and development.
• Develop communication, organization, and leadership skills.

Skills

Strong communication

Listening skills

Education

High school diploma or equivalent

Tools

Zoom

Email

Online forms

Digital tools

Job description

AIL is seeking a motivated remote-focused role to help members explore benefit programs and complete applications. You will meet with members via Zoom or phone, answer questions, and guide them through the process from start to finish.

You will deliver clear, professional information, maintain accurate records, and collaborate with a supportive remote team. A high school diploma and strong communication skills are required, with coaching provided.