Remote Behavioral Health VA - Scheduling & Insurance

NurseRemotely; United States; Remote; USD 6,900 - 8,300; Full time

Benefits offered by this job

HR & Contractor Support

VPN Access (Optional)

HIPAA Training (Provided)

Top VA Training

U.S. Holidays

Paid Time Off (PTO)

Tools & Resources

Performance Incentives

Job summary

NurseRemotely is seeking a Behavioral Health Medical Virtual Assistant to handle phone support, insurance verification, and scheduling for a U.S.-based healthcare practice. The role involves daily huddles, using VoIP and EHR tools, and supporting multiple locations remotely.

The ideal candidate has healthcare admin experience, strong phone skills, and reliability to maintain patient contact and referrals. Remote work with healthcare compliance training provided.

Qualifications

• Previous healthcare experience, preferably in a patient-facing administrative or virtual assistant role.
• Experience with insurance verification and prior authorizations.
• Strong professional phone communication skills.
• Comfortable handling inbound and outbound patient calls.
• Ability to communicate professionally with patients and other healthcare offices.
• Strong reliability and attendance; must attend daily huddles.

Responsibilities

• Phone Support: answer inbound calls and minimize missed calls; outbound follow-up; patient intake.
• Insurance Verification & Prior Auth: verify coverage and eligibility; handle prior authorizations.
• Schedule Management: book and reschedule appointments; coordinate referrals; fill open slots.
• Administrative Support: HR/onboarding tasks; attend daily team huddles; use EHR/VOIP tools.

Skills

Healthcare experience

Insurance verification

Phone communication

Daily huddles

Reliability

Tools

Tebra/Kareo

Ooma VoIP

Zoom/Google Meet

Job description

NurseRemotely is seeking a Behavioral Health Medical Virtual Assistant to handle phone support, insurance verification, and scheduling for a U.S.-based healthcare practice. The role involves daily huddles, using VoIP and EHR tools, and supporting multiple locations remotely.

The ideal candidate has healthcare admin experience, strong phone skills, and reliability to maintain patient contact and referrals. Remote work with healthcare compliance training provided.