Remote Behavioral Health RCM Intake Specialist

GeBBS Healthcare Solutions, Inc.; United States; Remote; USD 25,000 - 33,000; Full time

Job summary

GeBBS Healthcare Solutions, Inc. is seeking an RCM Intake Specialist (Behavioral Health) to work remotely across the United States.

The role focuses on inbound patient and referral inquiries, intake screening for eligibility, collecting and validating patient information, and coordinating scheduling to ensure timely registration and reimbursement. Candidates should have at least two years in healthcare intake or patient access, experience with payer portals like Availity or NaviNet, and strong

Qualifications

• Minimum two years of experience in healthcare intake, patient access, admissions, insurance verification, or related front-end Revenue Cycle Management.
• Experience supporting behavioral health services is required.
• Experience verifying insurance eligibility and benefits using payer portals such as Availity, NaviNet, or similar systems.
• Ability to manage multiple systems and workflows while communicating with patients or referral sources.

Responsibilities

• Manage inbound patient and referral inquiries from patients, families, healthcare providers, care coordinators, discharge planners, payer representatives, and other referral sources.
• Conduct standardized intake screening to determine service eligibility, payer requirements, coverage, and appropriate next steps.
• Collect and validate patient demographic, insurance, referral, and other information required to support accurate registration and reimbursement.
• Coordinate eligible patients through the intake process with the goal of completing registration and scheduling efficiently.
• Follow up on incomplete referrals, missing documentation, and outstanding intake requirements.
• Communicate clearly with patients and referral sources regarding required documentation, insurance requirements, scheduling, and next steps.

Skills

Healthcare intake

Multitasking

Attention to detail

Verbal and written communication

Education

Associate degree or higher in healthcare administration, business, psychology, social work, public health, or related field

Tools

Availity

NaviNet

EHR systems

Job description

GeBBS Healthcare Solutions, Inc. is seeking an RCM Intake Specialist (Behavioral Health) to work remotely across the United States.

The role focuses on inbound patient and referral inquiries, intake screening for eligibility, collecting and validating patient information, and coordinating scheduling to ensure timely registration and reimbursement. Candidates should have at least two years in healthcare intake or patient access, experience with payer portals like Availity or NaviNet, and strong