Remote Pharmacy Intake Specialist - Careful, Patient-Focused

GeBBS Healthcare Solutions; United States; Remote; USD 30,000 - 34,000; Full time

Job summary

GeBBS Healthcare Solutions is seeking a Remote Pharmacy Intake Specialist to join our RCM and pharmacy operations team. You will receive and process prescription referrals, verify patient and insurance data, and support healthcare providers and patients to ensure timely medication access.

The ideal candidate has at least 2 years in specialty or mail-order pharmacy, experience with CareTend, strong data entry, and excellent communication skills in a fast-paced environment with HIPAA awareness.

Qualifications

• Experience in specialty pharmacy or mail-order pharmacy operations.
• Proficiency in accurate data entry with attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Receive and process incoming prescription referrals via phone, fax, email, and electronic systems.
• Accurately enter patient demographics, prescription, and insurance information into pharmacy systems.
• Verify the completeness and accuracy of referral documentation.
• Contact patients, healthcare providers, and insurance companies to obtain missing information as needed.
• Perform insurance verification and obtain benefit information.
• Communicate with physician offices regarding prescription clarifications, prior authorizations, and required documentation.
• Schedule patient onboarding calls and coordinate the intake process.
• Maintain detailed and accurate records in compliance with pharmacy regulations and HIPAA requirements.
• Monitor intake queues and prioritize referrals to ensure timely processing.
• Provide exceptional customer service to patients, providers, and internal team members.
• Collaborate with pharmacists, billing specialists, and other departments to ensure efficient workflow.
• Assist with special projects and other duties as assigned.

Skills

Data entry

Communication skills

Multi-tasking

HIPAA awareness

Education

High school diploma or equivalent

Tools

CareTend

Pharmacy management systems

Job description

GeBBS Healthcare Solutions is seeking a Remote Pharmacy Intake Specialist to join our RCM and pharmacy operations team. You will receive and process prescription referrals, verify patient and insurance data, and support healthcare providers and patients to ensure timely medication access.

The ideal candidate has at least 2 years in specialty or mail-order pharmacy, experience with CareTend, strong data entry, and excellent communication skills in a fast-paced environment with HIPAA awareness.