Remote Behavioral Health Case Manager

BCBSM, Inc.; Eagan (MN); Remote; USD 69,000 - 114,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

401k

Paid Time Off (PTO)

Volunteer Paid Time Off (VPTO)

Job summary

Blue Cross and Blue Shield of Minnesota is seeking a teleworker to provide telephonic engagement for members with behavioral health needs. You will conduct assessments, identify gaps in care, and develop individualized care plans while coordinating referrals to in-network providers and community resources.

Documentation and follow-up actions are essential. The role requires RN/LMFT/LICSW/LP/LPCC licensure, 3+ years of clinical case management, and the ability to work varied hours.

Qualifications

• 3+ years of case management (clinical) experience.
• Bachelor’s degree; in lieu of a degree, an additional two years of relevant experience may be accepted.
• Flexibility to work varied hours.

Responsibilities

• Provide telephonic engagement, use motivational interviewing to encourage participation and develop care plans.
• Coordinate referrals to providers and community resources; document findings and plan follow-up actions.

Skills

3+ years case management

Flexibility to work varied hours

Education

Bachelor’s degree

2+ years relevant experience in lieu of degree

Job description

Blue Cross and Blue Shield of Minnesota is seeking a teleworker to provide telephonic engagement for members with behavioral health needs. You will conduct assessments, identify gaps in care, and develop individualized care plans while coordinating referrals to in-network providers and community resources.

Documentation and follow-up actions are essential. The role requires RN/LMFT/LICSW/LP/LPCC licensure, 3+ years of clinical case management, and the ability to work varied hours.