Remote Banking Tech Engagement Director

Ignite Banking; Charlotte (NC); Remote; USD 180,000 - 240,000; Full time

Job summary

Ignite Banking is seeking a Senior Director, Technical Client Engagement Manager to lead complex client relationships and shape technology architectures within the digital banking space. This role sits in our Technology Strategy & Delivery Practice and serves as the primary contact for executive stakeholders.

The successful candidate will guide planning, execution, and delivery across diverse banking platforms, building trusted client partnerships and aligning solutions with business strategy.

Qualifications

• 15+ years in banking/financial services technology delivery.
• 15+ years of technical delivery experience, hands-on
• Strong ability to translate technology outcomes into business value.

Responsibilities

• Build and sustain executive relationships with major banking clients.
• Direct end-to-end delivery of technology consulting engagements.
• Manage client expectations and maintain high satisfaction.
• Lead multi-team delivery, defining resources, schedules, and budgets.
• Shape technology roadmaps and resolve cross-program dependencies.
• Identify risks and ensure mitigation across initiatives.

Skills

Executive relationships

Delivery leadership

Client engagement

Technical consulting

Agile and traditional

Banking domain knowledge

Stakeholder management

Tools

FIS

Fiserv

Q2

ACi

Job description

Ignite Banking is seeking a Senior Director, Technical Client Engagement Manager to lead complex client relationships and shape technology architectures within the digital banking space. This role sits in our Technology Strategy & Delivery Practice and serves as the primary contact for executive stakeholders.

The successful candidate will guide planning, execution, and delivery across diverse banking platforms, building trusted client partnerships and aligning solutions with business strategy.