Remote Banking Security Technician

US - LLC Recruiting; Williamsburg (VA); Remote; USD 35,000 - 51,000; Full time

Benefits offered by this job

10 Company Holidays and Paid Time Off

Life insurance

401K Matching Plan

Parental leave

Job summary

Convergint is seeking a Banking Service Technician to troubleshoot, repair, and perform preventive maintenance on banking security equipment including electronic and physical security systems. The role involves servicing drive-up equipment, vaults, ATMs, cameras, and access control, while delivering world-class customer service.

Ideal candidates will have strong communication skills, a proactive attitude, and the ability to work with diverse security technologies.

Qualifications

• Working knowledge of drive-up, locking, and electronic systems specific to the banking industry.
• Basic knowledge of Digital Video Recorders (DVRs) and Network Video Recorders (NVRs) connected to the remote system.
• Solid knowledge of mechanical and electrical systems.
• Customer Focus – Maintaining awareness of and seeking to meet the needs and wants of the customer.
• Strong communication skills both oral and written.
• Adaptability – Responds effectively to changes in situations or information.

Responsibilities

• Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment for drive-up, locksmith, and electronic projects.
• Systems include drive-up equipment, deal drawers, and audio/video equipment.
• Repairs or replaces damaged components of remote units.
• Troubleshoots, repairs, and replaces all components of remote, audio, and video equipment.

Skills

Customer focus

Strong communication

Adaptability

Mechanical knowledge

Electrical knowledge

Education

High School/GED or equivalent

Technical diploma

Tools

DVRs

NVRs

Job description

Convergint is seeking a Banking Service Technician to troubleshoot, repair, and perform preventive maintenance on banking security equipment including electronic and physical security systems. The role involves servicing drive-up equipment, vaults, ATMs, cameras, and access control, while delivering world-class customer service.

Ideal candidates will have strong communication skills, a proactive attitude, and the ability to work with diverse security technologies.