Remote Banking Customer Service Specialist

Climate First Bank; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work flexibility

Occasional travel for company events

Job summary

Climate First Bank is hiring a Customer Service Representative to lead front-line customer interactions. In this remote position, you'll efficiently handle calls, address inquiries, and promote our suite of products within the United States. You will embody the bank's mission and principles while ensuring a commitment to exceptional service and compliance.

The ideal candidate has experience in customer service or sales, a strong understanding of banking products, and excellent communication skills. Join us in serving our community with dedication and pride.

Qualifications

• Prior experience in customer service or sales, banking experience preferred.
• Strong sales instincts and knowledge of consultative sales techniques.
• Ability to handle customer inquiries and maintain professionalism.

Responsibilities

• Provide exceptional service as the first point of contact for customers.
• Efficiently answer all incoming calls and handle inquiries.
• Promote bank products and ensure compliance with policies.

Skills

Customer service experience

Sales skills

Communication skills

Technical proficiency

Education

Banking or sales experience preferred

Job description

Climate First Bank is hiring a Customer Service Representative to lead front-line customer interactions. In this remote position, you'll efficiently handle calls, address inquiries, and promote our suite of products within the United States. You will embody the bank's mission and principles while ensuring a commitment to exceptional service and compliance.

The ideal candidate has experience in customer service or sales, a strong understanding of banking products, and excellent communication skills. Join us in serving our community with dedication and pride.