Remote Digital Banking Support Specialist (Part-Time)

Climate First Bank; Saint Petersburg (FL); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Annual bonus

Healthcare coverage

Life & disability

401(k) match

Stock options

Employee mortgage

Solar/EV financing

Paid time off

Job summary

Climate First Bank in the United States is seeking a Digital Banking Support Representative (Part-Time) to be on the front lines of delivering exceptional support for our digital banking clients.

You'll guide customers through online tools, resolve access issues, and help with onboarding while collaborating across teams to drive digital adoption and deposit growth. Join a mission-driven team and help advance sustainable banking.

Qualifications

• Progressive experience in a client-centric, high-volume role.
• Proven track record in achieving business growth and financial targets.
• Ability to operate effectively in a remote environment.

Responsibilities

• Respond to Tier 1 inbound calls and emails for online banking access and issues.
• Provide Tier 1 technical support and basic troubleshooting for mobile/online banking.
• Drive digital adoption and support deposit growth.
• Open new consumer deposit accounts and establish customer profiles.
• Support marketing campaigns and digital banking initiatives.

Skills

Client-centric role

Remote work experience

Growth targets achievement

Tools

CRM system

Job description

Climate First Bank in the United States is seeking a Digital Banking Support Representative (Part-Time) to be on the front lines of delivering exceptional support for our digital banking clients.

You'll guide customers through online tools, resolve access issues, and help with onboarding while collaborating across teams to drive digital adoption and deposit growth. Join a mission-driven team and help advance sustainable banking.