Remote Banking AI Partnerships Lead

Titan AI; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote-first culture

Unlimited PTO

Medical, dental, and vision coverage

Equity opportunity

Job summary

Titan AI is seeking a Client Partner to own the banking client relationship from onboarding to successful adoption and scale. You will manage multiple engagements, lead executive calls, and translate client needs into actionable product signals for Titan’s teams.

In this role, you’ll drive milestones with cross-functional teams, partner with Forward Deployed Engineers, and explore high-value use-cases with senior stakeholders. A high-agency, ownership mindset is essential for success.

Qualifications

• 3+ years of experience in technology implementations, program management, product management, or customer success.
• Proven track record managing complex, multi-stakeholder engagements end-to-end.
• Strong executive presence and ability to lead executive meetings and represent Titan at leadership level.
• Experience in product or program management; ability to think in milestones, owners, and outcomes.
• Highly organized with strong written and verbal communication for client-facing and internal collaboration.
• High ownership and proactive problem-solving to drive outcomes without waiting for direction.
• Banking or fintech experience is a plus.

Responsibilities

• Serve as the primary post-sale point of contact for key client stakeholders, owning the relationship from kickoff through successful adoption.
• Manage multiple client engagements simultaneously, balancing priorities across accounts while maintaining quality and momentum.
• Lead client calls, executive meetings, and kickoff meetings—set the agenda, drive decisions, and maintain momentum.
• Distill client feedback into clear product signals and work with product and engineering teams to shape roadmap decisions.
• Collaborate closely with Forward Deployed Engineers as the strategic client lead throughout delivery lifecycle.
• Identify high-value use-cases and expansion opportunities with senior client stakeholders.
• Lead enablement sessions to build AI literacy and advocacy for lasting adoption.
• Project-manage onboarding, milestones, risks, and scheduling to keep engagements on track.
• Develop and maintain project plans, status reports, and escalation paths for stakeholders.

Skills

Client relationship management

Program management

Executive presence

Cross-functional collaboration

Ownership and initiative

Communication

Fintech exposure

Job description

Titan AI is seeking a Client Partner to own the banking client relationship from onboarding to successful adoption and scale. You will manage multiple engagements, lead executive calls, and translate client needs into actionable product signals for Titan’s teams.

In this role, you’ll drive milestones with cross-functional teams, partner with Forward Deployed Engineers, and explore high-value use-cases with senior stakeholders. A high-agency, ownership mindset is essential for success.