Remote Bankcard Operations Leader

Fulton Bank, N.A.; Pennsylvania; Remote; USD 65,000 - 108,000; Full time

Benefits offered by this job

Medical plans

401(k) with employer match

Paid time off

Educational assistance

Wellness program

Job summary

Fulton Bank, N.A. seeks a Bankcard Operations and Processing Manager to lead daily processing, staff performance, system administration, and risk mitigation. This remote-friendly role within the Fulton footprint requires monthly on-site presence in Mt.

Laurel, NJ and overlap with DC, DE, MD, NJ, PA, and VA operations. You will guide product implementations, vendor relations, audits, and strategic initiatives while fostering a high-performing team focused on customer experience and regulatory

Qualifications

• Bachelor's degree in Finance or Business Management required.
• 5+ years management experience required.
• 5+ years payments experience required.
• 3+ years bankcard experience required.

Responsibilities

• Provide strategic oversight of bankcard operations, ensuring processing, servicing, system administration, QA, and compliance; drive optimization, risk mitigation, vendor coordination, and improvements.
• Manage vendor relationships, support audits, and oversee system enhancements; execute product implementations and strategic initiatives with stakeholders.
• Provide strategic leadership for the card operations team, driving workforce development, change adoption, and engagement; build capability through coaching and performance management.
• Serve as liaison for external partners, auditors, and internal stakeholders; coordinate system enhancements, projects, and organizational change.
• Support new product implementations, mergers and acquisitions, and conversion activities with focus on customer experience and regulatory adherence.

Education

Bachelor's Degree or equivalent

Job description

Fulton Bank, N.A. seeks a Bankcard Operations and Processing Manager to lead daily processing, staff performance, system administration, and risk mitigation. This remote-friendly role within the Fulton footprint requires monthly on-site presence in Mt.

Laurel, NJ and overlap with DC, DE, MD, NJ, PA, and VA operations. You will guide product implementations, vendor relations, audits, and strategic initiatives while fostering a high-performing team focused on customer experience and regulatory