Remote Bank Validation Specialist – Fraud Operations

PaymentWorks, Inc.; Boston, Northern (MA, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible work schedules

Unlimited PTO

Job summary

PaymentWorks is seeking a Bank Validation Specialist to join our Fraud Operations team. This role focuses on validating vendor registration and banking information through a high volume of inbound and outbound calls across the day.

Ideal candidates are detail-oriented and highly organized, capable of managing multiple workflows in a fast-paced environment. We offer flexible schedules and comprehensive benefits, including unlimited PTO, with the position open to remote work.

Qualifications

• Experience handling a high volume of phone calls, ideally in a customer service or administrative role.
• Superior communication skills: excellent verbal and written skills.
• Exceptional attention to detail and organizational skills.
• The ability to track and manage multiple workflows at once.

Responsibilities

• Handle a high volume of incoming and outgoing phone calls to validate vendor registration and banking details.
• Maintain detailed notes and record all interactions with vendors.
• Follow security protocols when handling sensitive vendor information.
• Meet time-sensitive deadlines while ensuring accuracy of all details.

Skills

Phone-based communication

Attention to detail

Organization

Multitasking

Job description

PaymentWorks is seeking a Bank Validation Specialist to join our Fraud Operations team. This role focuses on validating vendor registration and banking information through a high volume of inbound and outbound calls across the day.

Ideal candidates are detail-oriented and highly organized, capable of managing multiple workflows in a fast-paced environment. We offer flexible schedules and comprehensive benefits, including unlimited PTO, with the position open to remote work.