Remote Azure Cloud Support Engineer - Tier 2

SW5 Consulting; Las Vegas (NV); Remote; USD 60,000 - 80,000; Full time

Job summary

A consulting firm is seeking a Cloud Support Engineer (Tier 2) to provide remote support across the U.S. This role requires strong technical skills in Azure and cloud services, with responsibilities including application support for Adobe and Avid solutions. Candidates should have a background in customer service, strong communication skills, and experience in cloud infrastructure. The position offers a competitive salary range of $60-80k plus benefits.

Qualifications

• At least 2+ years Industry-related experience in a Cloud Support role.
• Knowledge of coding languages for scripting (e.g., Python, Perl).
• A solid understanding of network technologies.

Responsibilities

• Provide creative application support for Adobe and Avid solutions.
• Offer workflow advice and technical deployment for clients.
• Identify Shift Left, Quality and Automation initiatives.

Skills

Cloud Support experience

Verbal and written communication skills

Excellent customer service

Education

Professional certification in Microsoft Azure AZ-900 or AZ-104

Tools

Azure

Hyper-V

VMWare

Citrix

Job description

A consulting firm is seeking a Cloud Support Engineer (Tier 2) to provide remote support across the U.S. This role requires strong technical skills in Azure and cloud services, with responsibilities including application support for Adobe and Avid solutions. Candidates should have a background in customer service, strong communication skills, and experience in cloud infrastructure. The position offers a competitive salary range of $60-80k plus benefits.