Azure Cloud Support Engineer I — 24x7 Incident Response

ASM Research, An Accenture Federal Services Company; Redmond (WA); On-site; USD 100,000 - 110,000; Full time

Job summary

A technology consulting firm in Redmond, WA, is looking for a Cloud Support Engineer. This role involves diagnosing and mitigating system issues in a 24x7 Microsoft Azure environment. The candidate will handle incident tickets, perform system diagnostics, and collaborate across teams. Essential qualifications include a Bachelor's in Computer Science or related field, with at least 2 years of operations experience and familiarity with Azure. TS clearance is mandatory, and preferred skills include experience with Powershell and Azure services. Competitive hourly pay is offered.

Qualifications

• 2 years operations experience providing application infrastructure support.
• 1 year performing system administration support (Windows/Linux).
• TS clearance required.

Responsibilities

• Troubleshoot system issues using diagnostic tools.
• Respond to incident tickets in a 24x7 operational environment.
• Document system issues resulting in outages.

Skills

Troubleshoots system issues

Communicates effectively

Interpersonal skills

Problem solving

Education

Bachelor of Science in CS

Tools

Powershell

Windows Azure

Job description

A technology consulting firm in Redmond, WA, is looking for a Cloud Support Engineer. This role involves diagnosing and mitigating system issues in a 24x7 Microsoft Azure environment. The candidate will handle incident tickets, perform system diagnostics, and collaborate across teams. Essential qualifications include a Bachelor's in Computer Science or related field, with at least 2 years of operations experience and familiarity with Azure. TS clearance is mandatory, and preferred skills include experience with Powershell and Azure services. Competitive hourly pay is offered.