Remote AV Claims Adjuster (APD) – Auto Tech Specialist

Reserv; Atlanta (GA); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous health insurance

401(k) employer matching

Competitive PTO

Family leave policy

100% remote work

Job summary

Reserv is seeking an experienced AV APD Adjuster to resolve first‑party and third‑party vehicle and property damage claims involving autonomous and driver‑assist vehicles. You will handle coverage decisions, direct inspections, and evaluate total‑loss vs. repair while preserving data for auditability.

Join a remote‑first team and collaborate with AV safety, legal, and risk groups. Requires 2–4+ years in auto claims and an active adjuster license with readiness to obtain state licenses within 90

Qualifications

• 2–4+ years of auto physical damage or commercial auto claims experience.
• Working knowledge of estimating platforms, ADAS calibration, and total‑loss valuation.
• Comfort reading event data, dash‑camera video, and operator incident reports.
• Bachelor’s degree or equivalent claims experience.
• Active adjuster license(s) as required by the states handled, or ability to obtain within 90 days of hire.
• Proficiency in the claims system, document management, and Microsoft Office.
• Clear written and verbal communication with claimants, counsel, carriers, and client partners.

Responsibilities

• Investigate and decide coverage, liability, and damages on assigned APD and property damage claims, using vehicle data and video to confirm whether the system or a human was in control
• Direct inspections and repairs, including calibration of cameras, lidar, radar, and other driver‑assistance or automated‑driving hardware after a loss
• Evaluate total‑loss versus repair, valuation, salvage, and rental or loss‑of‑use exposure for specialty and purpose‑built vehicles
• Preserve vehicle data before repair or release, and coordinate access with the operator or manufacturer
• Identify and refer subrogation and recovery opportunities, including against manufacturers, suppliers, and other operators
• Negotiate with repair facilities, body shops, and third‑party carriers; control severity and cycle time
• Flag potential bodily injury, litigation, or regulatory‑reporting exposure to the BI adjuster, litigation adjuster, or Team Lead within the same day
• Keep reserves current and file notes complete and audit‑ready

Skills

Auto claims experience

Commercial auto claims

ADAS calibration

Event data interpretation

Claims software proficiency

Education

Bachelor’s degree or equivalent claims experience

Tools

Estimating platforms

Microsoft Office

Claims management system

Job description

Reserv is seeking an experienced AV APD Adjuster to resolve first‑party and third‑party vehicle and property damage claims involving autonomous and driver‑assist vehicles. You will handle coverage decisions, direct inspections, and evaluate total‑loss vs. repair while preserving data for auditability.

Join a remote‑first team and collaborate with AV safety, legal, and risk groups. Requires 2–4+ years in auto claims and an active adjuster license with readiness to obtain state licenses within 90