Remote Auto PD Adjuster - Rental Vehicle Claims

Reserv Claims Analysis, LLC; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision & dental

401(k) matching

Paid time off

Family leave

Job summary

Reserv Claims Analysis, LLC is seeking an Auto Physical Damage Adjuster to investigate and settle rental vehicle claims. The role involves determining coverage and liability, managing a high-volume caseload, and coordinating with renters, shops, and appraisers across a remote-first work setup.

You will work to resolve claims quickly and fairly, maintaining detailed file notes, abiding by regulations and program instructions, and ensuring high-quality documentation throughout the claim lifecycle.

Qualifications

• 3-5 years of auto physical damage or commercial auto claims experience.
• High school diploma required; bachelor’s degree or AIC/CPCU progress preferred.
• Active adjuster license: resident-state license where available, otherwise a Designated Home State license.

Responsibilities

• Open, investigate and manage a caseload of APD claims from first notice of loss to closure.
• Detailed coverage analysis, risk shifting, and policy investigation.
• Review rental agreements and program terms to confirm coverage, exclusions and deductibles.
• Contact renters, claimants, body shops and appraisers within required timeframes; take statements.
• Evaluate damage through estimates, photos and appraisals; negotiate repair and total loss settlements.
• Determine liability and apportion fault using police reports and evidence.
• Handle loss of use, towing, storage, diminished value and related expense claims.
• Identify subrogation and recovery opportunities with supporting documents.

Skills

Auto claims

Negotiation

Communication

Time management

Education

HS diploma

Bachelor's preferred

Tools

Glance system

Job description

Reserv Claims Analysis, LLC is seeking an Auto Physical Damage Adjuster to investigate and settle rental vehicle claims. The role involves determining coverage and liability, managing a high-volume caseload, and coordinating with renters, shops, and appraisers across a remote-first work setup.

You will work to resolve claims quickly and fairly, maintaining detailed file notes, abiding by regulations and program instructions, and ensuring high-quality documentation throughout the claim lifecycle.