Remote Automotive Technical Consultant (ASE-Certified)

Morley Companies, Inc.; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical and dental insurance

Vision and life insurance

401(k) with match

Paid time off

Paid holidays

Job summary

Morley Companies, Inc. seeks ASE-Certified Auto Technicians for a work-from-home role supporting a domestic OEM brand. You’ll be the first line of defense solving vehicle repair issues, with initial on-site training in Saginaw, Michigan.

You'll work Monday–Friday from home, assisting field service techs via phone, chat, and email, focusing on EV, engine, electrical, drivetrain, or infotainment systems. A strong technical background and customer-focused communication are essential.

Qualifications

• Must have five or more years of recent experience as a mechanic in a full-service shop.
• Two ASE certifications (or you can get them within six months of hire with reimbursement from Morley).
• Ability to pass pre-employment background check and drug screen.
• Valid driver's license.
• One or more years of customer service experience.

Responsibilities

• Assist field service techs via inbound and outbound phone, chat and email.
• Specialize in automotive EV, engine, electrical, drivetrain or infotainment systems.
• Provide expert help on domestic vehicle repairs.
• Work from home after initial on-site training in Michigan.
• Access latest repair data and collaborate with consultants and leaders.

Job description

Morley Companies, Inc. seeks ASE-Certified Auto Technicians for a work-from-home role supporting a domestic OEM brand. You’ll be the first line of defense solving vehicle repair issues, with initial on-site training in Saginaw, Michigan.

You'll work Monday–Friday from home, assisting field service techs via phone, chat, and email, focusing on EV, engine, electrical, drivetrain, or infotainment systems. A strong technical background and customer-focused communication are essential.