Remote Auto Transport Claims Expert

Auto Transport Claims; Chicago (IL); Remote; USD 60,000 - 75,000; Full time

Job summary

Auto Transport Claims is seeking an experienced claims professional to join our remote team serving the Greater Chicago area. The role involves independently managing auto transport damage claims from intake to resolution and negotiating fair settlements with multiple parties.

We value candidates with a strong background in insurance claims, excellent communication, and the ability to work effectively in a remote environment.

Qualifications

• Previous professional claims handling experience required.
• Strong understanding of claims investigation, documentation, and resolution.
• Ability to evaluate evidence, assess responsibility, and make well-supported recommendations.
• Excellent written and verbal communication skills.
• Experience working with claimants, insureds, insurance adjusters, repair facilities, or other parties involved in claims.
• Strong organizational skills and ability to manage multiple active claims simultaneously.
• Self-motivated, dependable, and comfortable working independently in a remote environment.

Responsibilities

• Independently manage a caseload of auto transport damage claims from intake through resolution.
• Investigate reported vehicle damage and determine the facts surrounding each loss.
• Review bills of lading, inspections, photographs, driver statements, repair estimates, and supporting documentation.
• Compare vehicle condition before and after transportation to identify potential transport-related damage.
• Identify pre-existing damage, inconsistencies, and unsupported claims.
• Evaluate carrier responsibility based on available evidence and documentation.
• Communicate directly with vehicle owners, dealerships, brokers, transportation companies, drivers, repair facilities, and insurance representatives.
• Negotiate claim settlements and work toward fair, well-documented resolutions.
• Prepare and submit supporting documentation for insurance claims.
• Proactively follow up on outstanding insurance claims, disputed claims, and unresolved matters.
• Assist with training and supporting junior claims team members.

Skills

Claims investigation

Liability evaluation

Documentation management

Communication

Independent remote work

Job description

Auto Transport Claims is seeking an experienced claims professional to join our remote team serving the Greater Chicago area. The role involves independently managing auto transport damage claims from intake to resolution and negotiating fair settlements with multiple parties.

We value candidates with a strong background in insurance claims, excellent communication, and the ability to work effectively in a remote environment.