Remote Auto Solutions Lead — Adoption & Growth

Assurant, Inc.; United States; Remote; USD 104,000 - 173,000; Full time

Job summary

Assurant, Inc. is seeking an Auto Business Solutions Lead to translate dealer, partner and segment needs into practical business requirements and scale solutions across lines. The role combines automotive operations knowledge with strategy to drive onboarding, adoption and vendor execution.

You will lead discovery, validate use cases, prioritize roadmaps and provide guidance materials while coordinating with marketing, executives and vendors. Regular travel to client sites is expected.

Qualifications

• 8+ years of hands-on automotive industry operating experience as a dealer general manager, F&I director, OEM or commercial-equipment field leader, or in F&I administrator operations.
• Deep automotive industry and business knowledge is essential and the first selection priority, including credibility in client economics, operating workflows and dealer or partner decision-making.
• Bachelor’s degree or equivalent operating experience.
• Strong commercial judgment and ability to translate industry insight into practical business requirements and recommendations.
• Skilled in constructive challenge, cross-functional influence and clear communication without formal authority.
• Able to assess workflow fit, understand adoption barriers and coordinate vendor follow-through.
• Business fluency in AI-enabled solutions is required; technical development expertise is not.
• Ability to undertake regular client and dealer travel.

Responsibilities

• Serve as the business expert on client economics, F&I operations, workflows, and partner decision-making.
• Translate market needs into clear business requirements and fit assessments.
• Validate use cases, challenge assumptions, and help prioritize product roadmap initiatives.
• Lead onboarding, workflow testing, access readiness, and adoption support for new launches.
• Gather feedback, identify adoption barriers, and coordinate issue resolution during launch periods.
• Create guidance materials and transition ongoing ownership to business stakeholders.
• Enable account teams with solution details, FAQs, messaging, and sales/discussion resources.
• Partner with Marketing, business leaders, and vendors to support execution and communications.
• Consolidate workflow feedback, address business objections, and assess release readiness.
• Evaluate scope, timelines, costs, and business impacts, recommending next steps for leaders.
• Apply market, competitor, and industry insights to identify growth and expansion opportunities.
• Provide reporting, risk assessments, and recommendations while continuously improving future launches and business-fit evaluations.

Skills

Dealer leadership

F&I operations

Commercial leadership

Cross-functional influence

Clear communication

Education

Bachelor's degree or equivalent

Job description

Assurant, Inc. is seeking an Auto Business Solutions Lead to translate dealer, partner and segment needs into practical business requirements and scale solutions across lines. The role combines automotive operations knowledge with strategy to drive onboarding, adoption and vendor execution.

You will lead discovery, validate use cases, prioritize roadmaps and provide guidance materials while coordinating with marketing, executives and vendors. Regular travel to client sites is expected.