Remote Auto & Property Claims Specialist II

ace; United States; Remote; USD 37,000 - 56,000; Full time

Benefits offered by this job

Health coverage for medical, dental,視平

401(K), Roth 401(k) match

Remote work opportunities

Tuition assistance

Employee recognition

Job summary

W Insurance Company in the United States seeks an Inside Claims Representative II to deliver exceptional claims service and fairly adjust moderately complex auto/property claims by phone and written correspondence. You will interpret policy wordings, determine coverage, reserve appropriately, and investigate to determine liability.

This non-exempt role offers remote work nationwide, overtime eligibility, and a benefits package including health coverage, 401(k), tuition assistance, and

Qualifications

• Minimum 2 years insurance adjusting experience.
• Working toward Chartered Insurance Professional (CIP) designation.
• Effective customer service skills including empathy and concern for our customers.
• Strong communication skills, both written and oral.
• Strong investigative and analytical skills.
• Strong time management and organizational skills with the ability to prioritize work in a fast paced, changing environment.
• Detail oriented with a high degree of accuracy regarding data entry.
• Strong negotiation skills.
• College/University degree is preferred.

Responsibilities

• Provide exceptional customer service.
• Interpret policy wordings, determine policy coverage and ensure appropriate reserving.
• Investigate losses to determine liability.
• Evaluate information from appraisers, third party adjusters, contractors and repair facilities to quantify losses.
• Negotiate with insureds, claimants, lawyers and insurers.
• Coordinate services with vendors and service providers.
• Adjust claims from inception to completion in a proactive manner.
• Maintain accurate records within the claims system.
• Stay up-to-date with legislative changes and trends in the insurance industry.

Skills

Insurance adjusting

Customer service

Negotiation

Investigation

Time management

Data entry accuracy

Communication

Education

CIP designation (in progress)

College/University degree (preferred)

Job description

W Insurance Company in the United States seeks an Inside Claims Representative II to deliver exceptional claims service and fairly adjust moderately complex auto/property claims by phone and written correspondence. You will interpret policy wordings, determine coverage, reserve appropriately, and investigate to determine liability.

This non-exempt role offers remote work nationwide, overtime eligibility, and a benefits package including health coverage, 401(k), tuition assistance, and