Remote Auto Claims Estimator—Field & Virtual

State Farm; Springfield (MO); On-site; USD 63,000 - 82,000; Full time

Benefits offered by this job

Annual raise

Bonus potential

Health benefits

401(k) plan

Job summary

State Farm is seeking an Auto Estimator for a Remote-Field role based in Springfield, MO. You will collect vehicle details, prepare estimates, and guide insureds through the claims process with responsive, compassionate service.

You will work between home virtual estimates and on-site field appointments with body shops, supporting claim handlers and customers. A valid driver's license and auto estimating experience are required.

Qualifications

• Auto collision repair or auto damage estimating experience.
• Excellent customer service, critical thinking, and decision making.
• Strong written and verbal communication skills.
• Ability to multi-task across technical platforms.
• Valid driver’s license required.

Responsibilities

• Collect vehicle information from repair shops or customers and prepare estimates.
• Provide technical support to claim handlers on vehicle repair issues.
• Evaluate damage, causation, and bid content from photos or inspections.
• Communicate with customers and repair shops with professional service.
• Handle inbound/outbound calls and maintain timely updates.

Skills

Auto collision repair

Estimating experience

Customer service

Communication

Driver's license

Tools

CCC One

Mitchell

I-CAR Platinum

Job description

State Farm is seeking an Auto Estimator for a Remote-Field role based in Springfield, MO. You will collect vehicle details, prepare estimates, and guide insureds through the claims process with responsive, compassionate service.

You will work between home virtual estimates and on-site field appointments with body shops, supporting claim handlers and customers. A valid driver's license and auto estimating experience are required.