Remote ATM Field Technician: Install, Service & Repair

NCR Atleos

Hartford (CT)

Remote

USD 50,000 - 75,000

Full time

4 days ago

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Job summary

Atleos is seeking a full-time Field Service Technician to install, maintain, and repair ATM and self-service banking equipment at customer locations. You will diagnose hardware and software issues, replace parts, and ensure equipment operates per service standards, while traveling to sites and documenting work in service systems.

You will work independently in the field and coordinate with dispatch and technical support to resolve issues, adhering to safety procedures and maintaining tools and

Qualifications

Technical and mechanical skills with basic electronics knowledge.
Experience with electromechanical or IT equipment.
Strong customer service and communication on-site.
Ability to manage multiple service calls and prioritize tasks.

Responsibilities

Install, maintain, and repair ATM and self-service equipment at customer sites.
Troubleshoot hardware and software issues; document work and update tickets.
Travel within assigned territory and communicate with dispatch and support teams.
Follow safety procedures and handle equipment safely.

Skills

Electronics knowledge

Hardware troubleshooting

Field service

Customer service

Time management

Independent work

Driver's license

Willing to travel

Remote capability

Ticketing systems

Education

High school diploma or equivalent

Technical certification or vocational training

Tools

Mobile service tools

Laptop-based ticketing systems

Job description

You will work independently in the field and coordinate with dispatch and technical support to resolve issues, adhering to safety procedures and maintaining tools and

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