ATM Field Service Technician

NCR Atleos Corporation; Town of Poland (NY); Hybrid; USD 45.000 - 85.000; Vollzeit

Benefits dieser Stelle

Travel opportunities

Flexible remote work

Zusammenfassung

NCR Atleos is seeking a Field Service Technician to install, repair, and service ATMs and related self‑service banking devices. The role requires hands-on work, travel within South Africa, and participation in standby and shift rotations to ensure high device uptime.

The candidate will diagnose hardware issues, communicate with customers, and maintain service records while adhering to safety and operational procedures. A valid driver’s license and ability to travel are essential.

Qualifikationen

• High School Diploma or equivalent required.
• Diploma/Bachelor’s in Electronics, Electrical Engineering, IT or related field preferred.
• Experience in field service and hardware maintenance is essential.

Aufgaben

• Install, repair, and maintain ATMs and self-service devices to meet client needs.
• Diagnose hardware and software issues using established procedures.
• Manage service incidents from start to finish and meet SLAs.
• Maintain electronic service records and inventory via mobile apps.
• Build and maintain positive relationships with customers and third-party providers.

Kenntnisse

Customer service

Technical troubleshooting

Field service

Communication skills

Driver's license

Independent worker

Ausbildung

High School Diploma

Diploma or Bachelor’s degree in Electronics or IT

Tools

Diagnostic tools

Mobile workforce applications

Ticket management systems

Jobbeschreibung

NCR Atleos is seeking a Field Service Technician to install, repair, and service ATMs and related self‑service banking devices. The role requires hands-on work, travel within South Africa, and participation in standby and shift rotations to ensure high device uptime.

The candidate will diagnose hardware issues, communicate with customers, and maintain service records while adhering to safety and operational procedures. A valid driver’s license and ability to travel are essential.