Remote Atlassian Jira & Confluence Data Center Admin

Ariel Partners; Washington (District of Columbia); On-site; USD 120,000 - 170,000; Full time

Job summary

Ariel Partners is seeking a Jira Service Management & Confluence Data Center Administrator to remotely manage and optimize enterprise Atlassian platforms for BOP operations. You will handle configuration, automation, and plugin management to support service management workflows.

The role requires 5+ years of Jira administration, strong knowledge of Jira workflows and security, and experience with ScriptRunner, REST APIs, JMWE/JSU, and Deviniti tools, in enterprise settings.

Qualifications

• 5+ years of Atlassian Jira administration experience.
• Experience supporting Jira Service Management and Confluence Data Center environments.
• Strong knowledge of Jira workflows, permissions, automation, and enterprise configurations.
• Experience with ScriptRunner, Groovy scripting, REST APIs, JMWE, JSU, Deviniti plugins, and Insight Asset Management.
• Experience supporting enterprise-scale Atlassian environments.
• Ability to meet DOJ/BOP security clearance requirements.

Responsibilities

• Administer Jira Service Management and Confluence Data Center environments, including configuration, user management, workflows, permissions, and security settings.
• Perform platform maintenance, upgrades, patching, troubleshooting, and performance optimization.
• Configure and support Jira workflows, issue types, screens, fields, queues, dashboards, and service desk processes.
• Manage and customize Atlassian Marketplace applications, including Deviniti, Appfire (JSU/JMWE), Adaptavist ScriptRunner, and Insight Asset Management.
• Develop and maintain Jira automation, Groovy scripts, custom workflows, REST API integrations, and process improvements.
• Support Confluence Data Center administration, including spaces, permissions, clustering, indexing, integrations, and content management.
• Configure and maintain authentication, SSO, LDAP/Active Directory integrations, and security controls.
• Develop reports, dashboards, documentation, and knowledge materials.
• Provide technical support, issue resolution, and user guidance for Jira and Confluence users.

Skills

Jira administration

Confluence administration

Jira Service Management

Automation & scripting

Groovy scripting

REST APIs

ScriptRunner

JMWE/JSU Deviniti plugins

Insight Asset Management

Enterprise Atlassian configurations

Security clearance (DOJ/BOP)

Tools

Jira Service Management

Confluence Data Center

ScriptRunner

JMWE

JSU

Deviniti plugins

Insight Asset Management

Job description

Ariel Partners is seeking a Jira Service Management & Confluence Data Center Administrator to remotely manage and optimize enterprise Atlassian platforms for BOP operations. You will handle configuration, automation, and plugin management to support service management workflows.

The role requires 5+ years of Jira administration, strong knowledge of Jira workflows and security, and experience with ScriptRunner, REST APIs, JMWE/JSU, and Deviniti tools, in enterprise settings.