Remote Jira Service Desk & Confluence Data Center Admin

Vinsys Information Technology Inc; United States; Remote; USD 80,000 - 110,000; Part time

Job summary

A leading IT services firm is looking for a remote Jira Service Desk and Confluence Data Center Administrator. In this mid-senior level role, you will provide comprehensive system administration and user support, manage incidents, and ensure compliance with security requirements. Proven experience in Jira and Confluence, along with strong troubleshooting skills, is essential for success in this contract position.

Qualifications

• Proven experience administering Jira Service Management and Confluence Data Center.
• Expertise with Deviniti plugins and Appfire plugins.
• Strong troubleshooting skills, including workflow debugging.

Responsibilities

• Provide comprehensive system administration of Jira Service Desk and Confluence Data Center.
• Deliver user support, including troubleshooting access/permissions issues.
• Manage and resolve incidents and problems.

Skills

Jira Service Management

Confluence Data Center

Deviniti plugins

Adaptavist ScriptRunner

Jira Insight Asset Management

Troubleshooting skills

Tools

JIRA

Confluence

Appfire plugins

Job description

A leading IT services firm is looking for a remote Jira Service Desk and Confluence Data Center Administrator. In this mid-senior level role, you will provide comprehensive system administration and user support, manage incidents, and ensure compliance with security requirements. Proven experience in Jira and Confluence, along with strong troubleshooting skills, is essential for success in this contract position.