Part-Time Jira Cloud Config & Admin Specialist

Ariel Partners; New York (NY); On-site; USD 55,000 - 83,000; Part time

Job summary

Ariel Partners seeks a part-time Jira Configuration Developer/Administrator to design and manage configurations in Jira Software Cloud and Confluence Cloud, migrating from ServiceNow Strategic Portfolio Management to Jira Software and integrating ServiceNow ITSM to Jira Software.

The role emphasizes configuring permissions, workflows, security for PII, and creating custom fields with ScriptRunner to automate complex tasks. Collaboration with HR and IT teams is essential.

Qualifications

• Proven experience configuring Jira Software Cloud and Confluence Cloud.
• Strong understanding of Jira workflow creation, permission schemes, and security.
• Experience with Jira migrations and consolidations.
• Proficient with plugins such as ScriptRunner, Zephyr, Timesheets, Structure, Timeline.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills, both verbal and written.
• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Jira Administrator certification or similar qualifications preferred.

Responsibilities

• Develop and implement Jira Service Management (JSM) configurations for Jira Data Center and Cloud.
• Configure permissions so issues are editable by team members but read-only for non-team members with exceptions for product owners.
• Implement security to restrict PII to HR where appropriate.
• Create workflows including assignment pop-ups when items enter development.
• Support team, value stream, and portfolio level workflows, visuals, and metrics.
• Enable forecasting and planning using Monte Carlo simulations.
• Create Kanban boards with advanced workflows and closing statuses such as 'closed normally' or 'discarded'.
• Define new work item types (Enhancement, Project, Initiative, Epic, Feature, etc.) and link types.
• Use ScriptRunner and related tools to create custom fields and automate tasks.
• Manage migrations between ServiceNow ITSM, Jira Cloud, and Confluence Cloud.
• Conduct Jira consolidation projects to streamline platforms.

Skills

Jira Software Cloud

Confluence Cloud

Workflow creation

Permissions schemes

Security in Jira

Jira migrations

Plugins (ScriptRunner)

Zephyr

Timesheets

Structure

Timeline

Communication

Education

Bachelor’s degree in CS/IS or related field

Jira Administrator certification preferred

Tools

ScriptRunner

Zephyr

Timesheets

Structure

Timeline

Job description

Ariel Partners seeks a part-time Jira Configuration Developer/Administrator to design and manage configurations in Jira Software Cloud and Confluence Cloud, migrating from ServiceNow Strategic Portfolio Management to Jira Software and integrating ServiceNow ITSM to Jira Software.

The role emphasizes configuring permissions, workflows, security for PII, and creating custom fields with ScriptRunner to automate complex tasks. Collaboration with HR and IT teams is essential.