Remote Atlassian Administrator: Jira, JSM & Automation

Remote; San Francisco (CA); Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible benefits budget

Fully remote work

Relocation support

Learning budget

Medical insurance

Team offsites

Job summary

Coinspaid Dev is seeking a Middle Atlassian Administrator to optimize our Jira Cloud, JSM, and Confluence Cloud environments and automate workflows across internal systems.

You will build integrations with HRIS, Slack, and other tools using n8n and REST APIs, while translating business requirements into scalable technical solutions. This is a fully remote role. We offer a learning budget, flexible benefits, and relocation support if needed.

Qualifications

• 2+ years hands-on experience administering Jira Cloud and Confluence Cloud.
• Practical experience with Jira Service Management configuration and administration.
• Strong understanding of Jira workflows, permission schemes, custom fields, automation rules, and project configurations.
• Experience designing and implementing business process automations.
• Experience working with Atlassian REST APIs, Smart Values, and developing custom integrations.
• Understanding of system integrations, authentication methods, and data exchange between applications.
• Strong analytical and troubleshooting skills.
• Ability to understand business requirements and translate them into technical solutions.
• Practical programming experience in one or more languages (JavaScript, Groovy, Java, or similar).
• Good communication skills and ability to work independently with different stakeholders.

Responsibilities

• Administer, configure, and maintain Atlassian Cloud products, including Jira Cloud, Jira Service Management (JSM), and Confluence Cloud.
• Create and configure Jira projects, workflows, issue types, custom fields, screens, permissions, and notification schemes.
• Configure and optimize Jira Service Management projects, including request types, forms, queues, SLAs, and approval workflows.
• Design, develop, and maintain business process automations using automation tools (Jira Automation, n8n etc).
• Build and maintain integrations between Atlassian products, HRIS, Slack, and other internal systems using n8n, APIs, and webhooks.
• Analyze existing business processes, identify opportunities for automation, and implement solutions to reduce manual work.
• Maintain technical documentation for workflows, integrations, and automation solutions.
• Continuously improve the reliability, performance, and usability of internal tools and automated processes.

Skills

Jira Cloud administration

Confluence Cloud administration

Jira Service Management

Automation design

APIs & integrations

JavaScript / Groovy / Java

Analytical troubleshooting

Independent work

Tools

n8n

Atlassian REST APIs

Slack integrations

Job description

Coinspaid Dev is seeking a Middle Atlassian Administrator to optimize our Jira Cloud, JSM, and Confluence Cloud environments and automate workflows across internal systems.

You will build integrations with HRIS, Slack, and other tools using n8n and REST APIs, while translating business requirements into scalable technical solutions. This is a fully remote role. We offer a learning budget, flexible benefits, and relocation support if needed.