Remote Atlassian Cloud Engineer — Jira & Automation Expert

RTB House

United States

Remote

USD 90,000 - 150,000

Full time

2 days ago

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Benefits offered by this job

Cutting-edge technology

Fully remote work

Purpose-driven work

Job summary

RTB House seeks an Atlassian Engineer to ensure the consistency, scalability, and governance of the Atlassian Cloud ecosystem, including Jira Software, Jira Service Management, and Confluence. You will support internal teams by maintaining platform integrity, standardizing configurations, and implementing best practices.

You will join the Shared Services Process Automation team within IT, focusing on process mapping, cross-system automations, and scripting to improve efficiency.

Qualifications

Minimum 3–5 years hands-on administration and engineering of Atlassian Cloud solutions (Jira, JSM, Confluence).
In-depth knowledge of Jira architecture: workflows, schemes, permissions, fields and project configs.
Experience building and maintaining JSM structures: request types, SLA rules, queues, automations.

Responsibilities

Maintain platform integrity, standardize configurations, design efficient workflows.
Implement architectural best practices across the Atlassian Cloud ecosystem.
Develop cross-system automations using REST APIs and scripting.
Collaborate with IT, engineering, and operations to optimize tooling and processes.

Skills

Atlassian Cloud

Jira/JSM

Confluence

Automation & scripting

REST APIs

Workflow design

Process automation

Security & permissions

Tools

Jira

Jira Service Management

Confluence

Job description

You will join the Shared Services Process Automation team within IT, focusing on process mapping, cross-system automations, and scripting to improve efficiency.

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