Atlassian Engineer

RTB House; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Cutting-edge technology

Fully remote work

Purpose-driven work

Job summary

RTB House seeks an Atlassian Engineer to ensure the consistency, scalability, and governance of the Atlassian Cloud ecosystem, including Jira Software, Jira Service Management, and Confluence. You will support internal teams by maintaining platform integrity, standardizing configurations, and implementing best practices.

You will join the Shared Services Process Automation team within IT, focusing on process mapping, cross-system automations, and scripting to improve efficiency.

Qualifications

• Minimum 3–5 years hands-on administration and engineering of Atlassian Cloud solutions (Jira, JSM, Confluence).
• In-depth knowledge of Jira architecture: workflows, schemes, permissions, fields and project configs.
• Experience building and maintaining JSM structures: request types, SLA rules, queues, automations.

Responsibilities

• Maintain platform integrity, standardize configurations, design efficient workflows.
• Implement architectural best practices across the Atlassian Cloud ecosystem.
• Develop cross-system automations using REST APIs and scripting.
• Collaborate with IT, engineering, and operations to optimize tooling and processes.

Skills

Atlassian Cloud

Jira/JSM

Confluence

Automation & scripting

REST APIs

Workflow design

Process automation

Security & permissions

Tools

Jira

Jira Service Management

Confluence

Job description

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel.

Founded in 2012 and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

In 2026, RTB House launched rtb.com, a self-service platform specifically designed to allow small and medium-sized businesses and agencies to deploy auto-built creatives and maximize performance on any budget.

Why RTB House?

As an Atlassian Engineer, you will be responsible for the consistency, scalability, reliability, and governance of the entire Atlassian Cloud ecosystem, including Jira Software, Jira Service Management (JSM), and Confluence instances. Your responsibilities will include supporting internal engineering, IT, business, and operations teams by maintaining platform integrity, standardizing configurations, designing efficient workflows, and implementing architectural best practices.

You will join the Shared Services Process Automation team within the IT department, whose mission is to continuously enhance the efficiency of collaboration tools across the entire organization. Process mapping, task flow optimization, and building cross-system automations are core daily components of this role. We are looking for an engineer who takes a broader view of operational efficiency and does not limit their perspective solely to native Atlassian capabilities. This role offers an ideal environment for an experienced specialist eager to expand their expertise in cross-platform integrations and low-code/scripting automation.

Desired Experience:

Minimum 3–5 years of hands-on experience in administration and engineering of Atlassian Cloud solutions (Jira, JSM, Confluence).

In-depth knowledge of Jira architecture : designing workflows, schemes, permission models, license management, custom fields, and project configurations.

Experience building and maintaining structures in Jira Service Management (JSM) : request types, SLA rules, queues, automations, and customer portal architecture.

Proven ability to design and implement advanced automations leveraging internal and external REST APIs to extend platform capabilities.

Hands-on experience with process automation, scripting , and both native and third-party system integrations.

Experience in Confluence configuration , space management, and knowledge base structuring.

Ability to translate complex business processes into scalable, user-friendly system configurations.

Strong analytical and problem-solving skills for tackling performance, integration, and configuration challenges.

Excellent communication skills , enabling effective collaboration with both technical teams and business stakeholders.

We Offer:

• Cutting-edge Technology: Engage with the latest technologies on large-scale, dynamic projects
• Wellbeing: extremely flexible cooperation conditions - you work when it is convenient for you and devote as much time as you can; you can work fully remotely
• Purpose-Driven Work: being at the heart of the system, your growing knowledge and competencies will be used in practical applications directly connected to business results