Remote Association Operations Coordinator

#momentum; Alabama; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance options

Remote work flexibility

PTO and holidays

401(k) with employer match

Job summary

Momentum Association Management is seeking an Association Coordinator to support the day-to-day work of multiple association clients, helping members with inquiries, keeping records accurate, and coordinating board and committee activities.

You will work with Executive Directors and Momentum teammates across clients, handling membership operations, events, communications, and client documentation while learning each client’s systems and processes in a remote, service-minded role.

Qualifications

• Experience in an administrative, customer service, or other detail-driven role; volunteer, internship, or school experience welcome.
• Clear, professional written and verbal communication.
• Strong organization and follow-through when managing several requests and deadlines.
• Comfort working with databases, spreadsheets, shared documents, and new software.
• Sound judgment about when to resolve an issue independently and when to ask for help.
• Ability to work effectively with a remote team and be available during agreed weekday business hours.

Responsibilities

• Respond to member and volunteer inquiries by email and phone, resolving routine questions and routing complex issues.
• Process membership applications, renewals, record updates, and other transactions in client association management systems.
• Maintain accurate member records, lists, committee assignments, and dues information.
• Help with renewal outreach, member onboarding, routine reports, and other membership projects.
• Notice recurring questions or service problems and help the team improve how they are handled.

Skills

Administrative experience

Customer service

Detail orientation

Data handling

Remote collaboration

Strong communication

Tools

GrowthZone

MemberClicks

iMIS

Monday.com

Microsoft 365

CRM

Job description

Momentum Association Management is seeking an Association Coordinator to support the day-to-day work of multiple association clients, helping members with inquiries, keeping records accurate, and coordinating board and committee activities.

You will work with Executive Directors and Momentum teammates across clients, handling membership operations, events, communications, and client documentation while learning each client’s systems and processes in a remote, service-minded role.