Remote Associate Director, Site Reliability & OpEx

Humana, Inc.; Columbus (OH); A distancia; USD 142.000 - 196.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus incentive plan

Medical, dental and vision benefits

401(k) retirement savings

Descripción de la vacante

Humana, Inc. is seeking an Associate Director of Site Reliability Engineering to lead enterprise-level operational excellence and application onboarding across Insurance and Data domains.

The role reports to the Application Reliability Operations Engineering (AROE) organization and focuses on reliability, availability, resiliency, and health of critical applications and platforms. The position requires guiding teams in proactive support, incident response, and continuous improvement, while

Formación

• 6+ years of relevant technical experience.
• 6+ years in SRE, Production Operations, Platform Engineering, or related tech disciplines.
• 2+ years of management experience.
• Experience collaborating with tech leads and cross-functional teams.
• Passion for improving consumer experiences.

Responsabilidades

• Lead AR0E application and platform operations to ensure reliability.
• Champion SRE principles, observability, automation, and resiliency.
• Drive OpEx through proactive health mgmt, incident and problem management.
• Establish proactive support posture, identify risks before impact.
• Provide operational leadership across digital, enrollment, health, data, and cloud platforms.
• Drive incident response and systemic issue management with clear ownership.

Conocimientos

SRE

Production Operations

Platform Engineering

Cross-functional collaboration

Operational leadership

Herramientas

Cloud platforms

Cloud-native technologies

ITIL practices

Observability tools

Descripción del empleo

Humana, Inc. is seeking an Associate Director of Site Reliability Engineering to lead enterprise-level operational excellence and application onboarding across Insurance and Data domains.

The role reports to the Application Reliability Operations Engineering (AROE) organization and focuses on reliability, availability, resiliency, and health of critical applications and platforms. The position requires guiding teams in proactive support, incident response, and continuous improvement, while