Remote Associate Director, Quality Engineering

Humana

Dallas (TX)

Remote

USD 142,000 - 196,000

Full time

23 hours ago

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Benefits offered by this job

Bonus incentive plan

Remote-friendly

Job summary

Humana is seeking an Associate Director, Segment Quality Engineering to lead quality engineering across a defined portfolio, partnering with Product, Engineering, Architecture, Platform, DevOps and enterprise quality teams.

You will drive release readiness, automation adoption, and measurable quality outcomes, ensuring quality is embedded throughout the software development lifecycle and aligning delivery with strategic quality goals.

Qualifications

Bachelor’s degree or equivalent experience.
8+ years in software engineering, QA, or related tech.
3+ years leading quality engineering or delivery teams in enterprise environments.
Experience leading quality activities across multiple agile teams.
Proven improvement of QA practices, automation, and metrics-based execution.

Responsibilities

Lead quality engineering execution for defined applications, products, or agile teams within the segment portfolio.
Coach and develop quality engineering leaders, engineers, and SDETs, with accountability for team performance, engagement, and growth.
Implement quality engineering standards, practices, and governance established by segment and enterprise leadership.
Drive quality planning and execution across functional, integration, end-to-end, regression, and release validation activities.
Partner with Engineering, Product, and delivery leaders to ensure quality is embedded in planning, design, development, and release processes.
Oversee defect management activities, including triage coordination, trend analysis, root cause follow-up, and corrective action tracking.
Support release readiness assessments and ensure validation activities are completed for production deployments.
Advance automation adoption across assigned teams, including sustainable regression coverage and improved testing efficiency.
Help integrate automated validations and quality checks into CI/CD pipelines in partnership with engineering and platform teams.
Coordinate non-functional quality support for assigned areas, including performance, resiliency, operational readiness, and security validation activities.
Monitor quality metrics, delivery trends, and production outcomes to identify risks and continuous improvement opportunities.
Escalate systemic quality concerns, portfolio risks, and capacity constraints to Director leadership as needed.
Contribute to quality engineering modernization efforts through adoption of enterprise tools, reusable frameworks, and improved ways of working.
Drive adoption of AI-enabled quality engineering capabilities and promote innovative practices that improve speed, coverage, and reliability.
Ensure responsible adoption of AI and compliance with applicable security, privacy, regulatory, and operational standards.