Remote Associate Director, Product Management

Humana; Charlotte (NC); Remote; USD 139,000 - 191,000; Full time

Benefits offered by this job

Bonus incentive plan

Comprehensive benefits

Paid time off

Job summary

Humana seeks an Associate Director of Product Management for Associate Technology Experience (ATX) to lead a talented product management team and advance discovery, prioritization, and roadmapping across engineering, design, research, analytics, and operations. This role emphasizes data-driven decision making and strong leadership in a complex, matrixed environment.

The position focuses on delivering measurable associate and business outcomes, leveraging customer insights, and improving product

Qualifications

• 8+ years of progressive experience in Product Management, including responsibility for product discovery, roadmap development, prioritization, stakeholder alignment, and measurement of customer and business outcomes.
• 3+ years of people leadership experience, including coaching, performance management, talent development, and building high-performing teams.
• Experience leading Product Managers responsible for enterprise technology products, services, or platforms, including products that are configured, integrated, or enabled through third-party technologies and vendor solutions.
• Proven ability to influence stakeholders and build alignment across complex, matrixed organizations.
• Strong strategic thinking, problem-solving, and decision-making skills with the ability to balance customer needs, business objectives, operational considerations, and technical constraints.
• Exceptional written, verbal, and executive communication skills.

Responsibilities

• Lead the Product Management function for Associate Technology Experience (ATX), establishing clear expectations, standards, and accountability for the product team.
• Develop, coach, and grow a high-performing team of Product Managers through hiring, performance management, mentorship, and career development.
• Improve the quality and consistency of product discovery, roadmap development, prioritization, and product decision-making, ensuring teams focus on the highest-value opportunities for associates and the business.
• Advance product management maturity by defining and evolving product practices, operating mechanisms, governance, and ways of working that improve effectiveness, transparency, and organizational alignment.
• Strengthen the integration of customer research, experience measurement, analytics, operational insights, and market trends into product decisions, prioritization, and investment recommendations.
• Establish and continuously evolve the product performance framework for ATX, defining outcome measures, product health indicators, adoption metrics, customer experience signals, and operational measures.
• Strengthen product go-to-market and lifecycle practices by ensuring new capabilities are effectively communicated, customer impacts are understood, adoption strategies are defined, and product value is clearly demonstrated.
• Partner closely with Engineering, Design, Research, Analytics, Operations, and other cross‑functional leaders to align priorities, inform trade‑off decisions, and improve product outcomes.
• Provide product leadership and recommendations that inform strategic planning, roadmap direction, and organizational priorities while ensuring product teams remain aligned to ATX objectives.

Skills

Product management

Leadership

Data-driven decisions

Roadmap development

Stakeholder alignment

Executive communication

Strategic thinking

Problem solving

Education

Bachelor's degree

MBA or advanced degree

Job description

Humana seeks an Associate Director of Product Management for Associate Technology Experience (ATX) to lead a talented product management team and advance discovery, prioritization, and roadmapping across engineering, design, research, analytics, and operations. This role emphasizes data-driven decision making and strong leadership in a complex, matrixed environment.

The position focuses on delivering measurable associate and business outcomes, leveraging customer insights, and improving product