Remote Associate Director, Oncology Treatment Journey & Ops

Merck; Atlanta (GA); Remote; USD 157,000 - 247,000; Full time

Job summary

Merck is seeking an experienced commercial operations leader to design and optimize the end-to-end treatment journey for a potential mRNA-based neoantigen therapy. Based in the United States, this role partners with cross-functional teams to ensure scalable, compliant, and efficient therapy delivery across sites and partners.

The successful candidate will own process architecture, governance, and continuous improvement initiatives to support the launch readiness and future growth of Intismeran,

Qualifications

• Minimum of 5 years in pharmaceutical, biotechnology, or healthcare industries with experience in commercial operations or treatment site operations.
• Proven ability to design and optimize cross-functional operating models across internal and external partners.
• Experience in process architectures, workflow designs, governance, and escalation pathways.
• Ability to lead cross-functional initiatives and influence stakeholders without direct authority.
• Strong problem-solving, communication, and stakeholder-management skills.
• Ability to manage ambiguity and drive execution in launch or transformation environments.

Responsibilities

• Design, govern, and improve end-to-end treatment journey process architecture.
• Serve as commercial owner for treatment journey workflows and requirements.
• Drive process integration across the operational ecosystem with multiple partners.
• Establish governance, escalation, and issue resolution across sites and vendors.
• Collaborate with IT to align workflows and reporting with future business needs.

Skills

Adaptability

Process Creation

Campaign Management

Channel Management

Data Analysis

Market Research

Operational Architecture

People Leadership

Education

Bachelor's degree or equivalent (BA/BS)

MBA or equivalent preferred

Job description

Merck is seeking an experienced commercial operations leader to design and optimize the end-to-end treatment journey for a potential mRNA-based neoantigen therapy. Based in the United States, this role partners with cross-functional teams to ensure scalable, compliant, and efficient therapy delivery across sites and partners.

The successful candidate will own process architecture, governance, and continuous improvement initiatives to support the launch readiness and future growth of Intismeran,