Associate Director, Oncology Treatment Journey Ops (Remote)

Merck; Lansing (MI); Remote; USD 157,000 - 247,000; Full time

Job summary

Merck in the United States Oncology division is seeking a senior operations leader to design, govern, and continuously improve end-to-end treatment journey processes for the Intismeran program. You will coordinate across sites, labs, sequencing providers, and partners to ensure scalable, reliable therapy delivery.

The role focuses on eliminating operational barriers, establishing governance, and driving continuous improvement to support a potential U.S.

Qualifications

• Minimum of 5 years of experience in pharmaceutical, biotechnology, or healthcare industries, including experience in commercial organizations supporting commercial operations, business operations, or treatment site operations.
• Demonstrated success designing and optimizing complex cross-functional operating models across multiple internal functions and external partners.
• Experience developing process architectures, workflow designs, governance frameworks, escalation pathways, and operational controls in complex environments.

Responsibilities

• Design end-to-end treatment journey process architecture, including workflows, stakeholder interactions, handoffs, controls, decision points, governance structures, and process documentation.
• Serve as the commercial business owner for treatment journey workflows and operational requirements, translating needs into scalable designs and priorities.
• Drive process integration across the Intismeran operational ecosystem, coordinating among sites, labs, sequencing providers, manufacturing partners, distributors, alliance stakeholders, and internal functions.
• Establish governance, escalation pathways, and issue resolution processes across the ecosystem to ensure timely triage and resolution of issues impacting therapy delivery.
• Partner with IT to optimize site experiences, improve workflow effectiveness, and align digital solutions with needs.

Skills

Process design

Cross-functional leadership

Governance frameworks

Stakeholder management

Continuous improvement

Operational excellence

Education

BA/BS degree

MBA preferred

Job description

Merck in the United States Oncology division is seeking a senior operations leader to design, govern, and continuously improve end-to-end treatment journey processes for the Intismeran program. You will coordinate across sites, labs, sequencing providers, and partners to ensure scalable, reliable therapy delivery.

The role focuses on eliminating operational barriers, establishing governance, and driving continuous improvement to support a potential U.S.