Senior Oncology Treatment Journey Lead (Remote)

Merck; Olympia (WA); Remote; USD 157,000 - 247,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) retirement plan

Paid holidays and vacation

Job summary

Merck is seeking a senior commercial operations leader to design and optimize the end-to-end Intismeran treatment journey, coordinating across sites, laboratories, sequencing providers, and partners. The role oversees governance, workflows, and technology integrations to enable scalable therapy delivery.

The position requires 5+ years in pharma/biotech, strong process-improvement skills, and the ability to influence across matrixed teams.

Qualifications

• Bachelor's degree or equivalent (BA/BS) required.
• MBA or equivalent preferred.
• Minimum of 5 years in pharmaceutical, biotechnology, or healthcare industries with commercial operations experience.
• Experience designing and optimizing cross-functional operating models for seamless customer and site experiences.
• Ability to lead cross-functional initiatives and influence stakeholders across matrixed organizations.
• Strong communication, facilitation, and stakeholder management skills; able to drive execution in launch or transformation contexts.

Responsibilities

• Design end-to-end treatment journey processes, including workflows, governance, and documentation.
• Act as commercial owner for treatment journey workflows and translate needs into scalable designs.
• Drive process integration across the operational ecosystem, coordinating sites, labs, sequencing, manufacturing, logistics, and partners.
• Establish governance, escalation, and issue-resolution processes across the ecosystem.
• Partner with IT and digital teams to evolve orchestration platform capabilities and reporting.
• Lead continuous improvement by identifying bottlenecks and implementing corrective actions.
• Collaborate with IT to ensure alignment of workflows and business rules with future needs.

Skills

Adaptability

Business process creation

Campaign management

Channel management

Channel partners

Commercial operations

Customer acquisition strategy

Customer insights

Customer marketing

Data analysis

Digital marketing

Direct marketing

Exploratory analysis

External partners

Market development

Marketing channels

Marketing program management

Market research

Media strategies

Operating models

Operational architecture

Operations management

People leadership

Performance evaluation

Education

Bachelor's degree or equivalent (BA/BS)

MBA or equivalent preferred

Job description

Merck is seeking a senior commercial operations leader to design and optimize the end-to-end Intismeran treatment journey, coordinating across sites, laboratories, sequencing providers, and partners. The role oversees governance, workflows, and technology integrations to enable scalable therapy delivery.

The position requires 5+ years in pharma/biotech, strong process-improvement skills, and the ability to influence across matrixed teams.